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Image by Annie Spratt

FAQ'S

How Can I Assist?

Q. Can I get a Custom or personalised order?

Yes! All my work is made by myself, so making a corsage to match your dress or something completely wild is honestly no trouble. All you need to do is email me or get in touch through Facebook or Instagram with your colours and any photos you've seen. I'll ask a few questions to know exactly what you'd like.

 

Once you're happy with the photos of your custom flowers, I'll go ahead and send an Invoice out and get a delivery address for sending. 

Q.I need my corsage/buttonhole/

flowers fast what are my options?

Royal Mail's 1st class service is really good, getting it delivered within 2 Days. There is also the option of Royal Mail's Guaranteed by 4pm next day service. Say you ordered it today, I post it tomorrow, it will arrive the following day by 4pm.

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Most orders are posted out next day unless bespoke.

Q. What options can be made for wearing my flower ?

There are many ways to have your flower finished. You can select from the drop down menu on the product page. The options are 

  • Lapel with a pin

  • Lapel with a magnet

  • Wrist Corsage

  • Handbag with wires

  • Handbag with a magnet.

They are all explained in the description below the product.

Would you like it made differently? Just let me know and i'll do my utmost to make it. ​

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Q. My order is for a gift, can you make it special?

Yes of course i can. There is an option for you to write a small card message on the product page. From there i will hand write the message onto a small gift card and pop it in an envelope and place it inside the box. If you leave me a note letting me know it's for a gift and the name of the person they are for i can write their name on the envelope too.

Any problems just let me know. 

Q. Why choose Wonderland Florals?

Wonderland Florals is a small business dedicated to creating the perfect wedding flowers, corsages, buttonholes, hair flowers or any floral designs you would like to bring alive. I pride myself in my work and helping people feel beautiful with flowers is my number one priority. 

With lots of experience and 5 Star reviews over all my platforms your order is safe with me. From Alternative to Modern designs I do it all.

Q. How does the Aberdeen Collection work?

If you live in Aberdeen or surrounding areas and you'd like to collect your order, all you need to do is message myself to arrange a suitable time. The collection times are as follows

Mon - Fri - 2pm - 6pm

Sat & Sun- Varies 

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Please feel free to get in touch if these times aren't suitable and we can sort something out. 

I'm also happy to deliver them if needed.

Q. Will my order get damaged in the post?

No. I take great care in making sure that all my packages are protected.  

All orders come in a box which you can keep.

When posting, it's wrapped in paper then bio-degradable Cellophane to protect it further.

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For any local Aberdeen and Aberdeenshire deliveries these will be hand delivered by myself. I will get in touch to arrange the best day and time.

Q. Where can I leave a review? 

First of all thank you for taking a moment to leave a review, it really means so much in my early stages.

Google - You can find the "add a review" button on the right hand side of the page.

Yell - This will bring you to the correct  page to leave a review.

Facebook - Under the profile photo you'll see reviews, this will allow you to add one..

Thank you again, Fay

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